The Certified Technician, Rey Lopez, was competent, professional, polite, and willing to work. He quickly removed the old door and installed the new one. He then explained the vast differences between what we originally had and what we'd just purchased (stronger spring/tension rates; increased viability of door opening/closing life; beefier hardware; plastic vs. nylon rollers; stronger door reinforcement). Ray performed with alacrity his tasks and then demonstrated the quiet, solid way the door retracted--no banging after the initial rise from the ground. Finally, his attention to detail was so precise that he enabled another remote controlling all three doors, plus he capped some frayed wires, thus solving the problem of why the door opened intermittently. I would rate him a "6" on a scale of "1-5", meaning he went above and beyond our expectations. His "can do" attitude, coupled with the deference he showed, will take him a long, long way. May HaShem richly bless him in his endeavors!read more

A torsion spring counterbalance system consists of one or two tightly wound up springs on a steel shaft with cable drums at both ends. The entire apparatus mounts on the header wall above the garage door and has three supports: a center bearing plate with a steel or nylon bearing and two end bearing plates at both ends. The springs themselves consist of the steel wire with a stationary cone at one end and a winding cone at the other end. The stationary cone is attached to the center bearing plate. The winding cone consists of holes every 90 degrees for winding the springs and two set screws to secure the springs to the shaft. Steel counterbalance cables run from the roller brackets at the bottom corners of the door to a notch in the cable drums. When the door is raised, the springs unwind and the stored tension lifts the door by turning the shaft, thus turning the cable drums, wrapping the cables around the grooves on the cable drums. When the door is lowered, the cables unwrap from the drums and the springs are rewound to full tension.[7]

Most good companies carry different quality parts. If someone can't afford to fix there door with the parts that will last long term, they will use standard parts that the door comes with. These can fail within 5 years. Better question is, how do you own a house, but can't afford $963 repair. A new HVAC can cost $10K. I wouldn't expect anyone to come to my house for less than $200. If I wasn't paying over $500 I would be questioning the quality of the repair and the credentials of the technician.


Both springs broke on my double door, and I had no idea who to call. I asked my smart phone for garage door repairs and they gave me one company listed in Lebanon. I called and set up an appointment with the tech and he said he would be there in an hour. After 4 hours I called and they got me to the tech and here is what he said after my 4 hour wait: "We can't do that, you will need to call someone else." I asked if he needed to reschedule, and he said, "No, call some other company." My temperature was high and I looked on my computer and Precision came up on the screen. I looked it over real good, checked the reviews and called them on Saturday morning. They said a tech could be out by noon. The tech called at 10:30 and said he could be here by 11am if that was alright. It was. John showed up at 11, we greeted each other, I felt good as soon as I met him. He looked over the door, sure enough both springs broke, cable off. He gave me 3 options: just fix the springs and cable; do that and change out the rollers which were clearly rusted and lots of play; and do that with a life-time warranty. No pressure, he was ready to do whatever I said. I told him the first option for now, and he went right to work. My wife and I discussed that our door was over 14 years old and has had no maintenance at all, and we decided to have the warranty. No problem. John was through and thorough in no time at all. The door sounded amazing, we had gotten so used to the noise, until it was not there any more - smooth and quiet and efficient. I am so thankful the other company blew me off, so that I came in contact with Precision. Great job. I will recommend them to everyone. 5 STARS ALL THE WAY!

Great Garage Door provides quality garage door repair and installation services in Monticello MN. We know you have a lot of options when looking for a reliable service company, and that is why we have the best warranties and guarantees in the business. We stand behind our Minnesota products and services with over 30 years in the business and over 160,000 clients served.  We have a long list of happy clients that were once in your shoes and we’d like to learn how we can help you!

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Ricky appeared promptly at our appointment time, did a thorough safety inspection of our existing garage door opener, and explained the problems he found. Upon deciding to replace the door, he provided a complete and easy to follow set of options and samples from which to make our decision. Placing the order was a simple procedure, and Ricky was very knowledgeable and professional throughout our meeting with him.read more


One aspect of hiring a garage door professional that differs, however, is emergency service. If you need after-hours or weekend service for a damaged or malfunctioning garage door or opener, be sure to ask your garage door contractor upfront about emergency service call fees, which can cost hundreds more than regular services. Unless it’s absolutely necessary, you may save significant money by scheduling garage door repairs and services during normal business hours.
The tech that serviced your door must not understand simple mechanics. The tracks do not move, so they do not need to be lubricated. All that does is make a mess. The rollers and hinges DO move, so it is logical to lubricate them, at the hinge barrel or pivot point, and in the little area near the stem of the rollers where you can see the bearings. Adding a bit of lube to the torsion spring also cuts down on the friction between the coils and makes the spring glide easier. However, too much will make it spritz out lube as the door opens and closes, and that it less than desirable. Same thing for pulleys on an extension spring door.
Door styles - in addition to the styles just mentioned, it is important to also consider additional features such as windows across the top of the door to provide light inside of the garage, the use of steel or wood frames to give decorative doors added security and stability, and insulation which can reduce energy costs in the attached garage by an impressive 15 to 20%; and

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