Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again

The tech that serviced your door must not understand simple mechanics. The tracks do not move, so they do not need to be lubricated. All that does is make a mess. The rollers and hinges DO move, so it is logical to lubricate them, at the hinge barrel or pivot point, and in the little area near the stem of the rollers where you can see the bearings. Adding a bit of lube to the torsion spring also cuts down on the friction between the coils and makes the spring glide easier. However, too much will make it spritz out lube as the door opens and closes, and that it less than desirable. Same thing for pulleys on an extension spring door.
Extension spring systems should always be restrained by a safety cable that runs through the middle of the spring, tying off to a solid point at the rear and front of the horizontal door track. Extension springs represent a hazard to bystanders when a spring, pulley, or cable breaks under tension. Metal parts from extension spring systems can suddenly be launched.
Because your garage door is a major entryway to your home, it is important to keep it in good working order for your own safety, security, and convenience. Choosing the right style and appropriate materials will lessen the amount of repairs that may arise. Additionally, investing in regular maintenance can be cost-effective in the long run. If your garage door is in need of major repair, it is best to call a professional garage door repair company for assistance. Typically, the company will charge for at least one hour for making a service call. However, the benefits of a professional repair job can well outweigh any costs, as a professional can ensure the safety, security, and proper operation of your garage door.
John, the service tech, was able to show up 2 hours ahead of schedule which worked out great. He knew the problem and readily offered a fix to repair the contractor grade spring and roll bar to a heavier duty version. Repair was done in a short period time and I could not be happier with the end result. He was friendly and knowledgeable and cared about getting it done right. Very pleased with the work and warranty.
"The doors, tracks and openers were installed in a few hours. They look great and add so much to our exterior as well as quiet and warmer in the garage. The technicians tweaked the pad installation as we needed. They were on time, professional and courteous. I give them 5 stars. My only ding on performance was filling up our rolling recycle bin with intact noses that we had to pull out and break down. I thought the boxes would have been hauled away."
Great Garage Door provides quality garage door repair and installation services in Monticello MN. We know you have a lot of options when looking for a reliable service company, and that is why we have the best warranties and guarantees in the business. We stand behind our Minnesota products and services with over 30 years in the business and over 160,000 clients served.  We have a long list of happy clients that were once in your shoes and we’d like to learn how we can help you!

Garage Door Service Company

×