You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.
Very professional and great customer service. I received a 30 minute courtesy call before they arrived and answered all my questions regarding my problems. They came to give me an estimate, but I was so impressed with them they installed garage door openers the same day. Even corrected panel issues from builder. I would definitely recommend anyone that is looking for a repair or replace. The Js'
1. The up-limit switch may need to be moved toward the motor unit. This switch is usually a simply touch-lever mounted on the end of the track near the motor unit, and if it is too far away, the motor will stop the door before it fully opens. The solution is to move the switch closer to the motor unit. This is a somewhat rare problem, and will usually show itself immediately after a new garage door opener is installed.
"Jeff and his brother replaced a broken Torsion Spring on my aluminum 2 car garage. I submitted my Service Magic request @9am on Saturday 1-19-08. Jeff called me back in less then 5 minutes, he came out to Parker on the same day and did not charge me for working on a Saturday! Jeff was on time, fast, clean and did a great job. Parts were high quality. The new spring was a higher quality then the spring the home builder used. Jeff even tweaked the adjustments on the opener and the garage door sounds better then it has in years. Price was right and I would use Jeff again. "
My opener also has 2 wheels on the top of each side of the door: one with a big spool of line and the other just a pulley wheel. So I also lubricated the axles of those spools. You can watch closely while raising/lowering the door to see where the parts spin and move. Now my door runs much quieter, so I must have done something right! Hopefully this will reduce strain on the motor and make it last longer.
Question- I bought a Clopoy coachmen series 8' garage door last April , over the winter the bottom panel got a dent in it [snow blower-rock?] It is about the size of an egg . Called to see if any repair can be done instead of replacing[similar to dent wizard for autos and was advised cant be done and had to replace 3 panels? not going to do that- is there any other opinions on this?
It can be hard to know whether you need a [previous_page anchor=”simple repair or a brand new door”]. That’s where GGD comes in. We offer free estimates, same-day service and will work closely with you to come up with the best solution for your budget. At Great Garage Door, we can service or find any garage door products that are presently made. We are also an original equipment manufacturer of our own product line: Endurance Door Inc. This means that we’re able to use the best components available, nationally to assemble products of outstanding quality at extremely competitive prices.
To help prevent garage door problems from occurring, the Institute of Door Dealer Education and Accreditation recommends monthly maintenance, including testing that the garage door opener is operational and inspection of the springs, rollers, pulleys, cables and track. Wipe down the tracks, preferably with a microfiber cloth to prevent lint from being left behind. Also, make sure to keep all the metal moving parts lubricated. However, do not lubricate plastic parts. Never reuse an old track with new panels.
Fiberglass and vinyl garage doors are composite units, combining a steel core behind a fiberglass or vinyl skin. They have also polyurethane insulated base sections, or other type of foam insulation. These premium doors can match steel garage doors, and be a realistic imitation of wood (namely fiberglass units), but they may be more expensive than steel units.
The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.
The tech that serviced your door must not understand simple mechanics. The tracks do not move, so they do not need to be lubricated. All that does is make a mess. The rollers and hinges DO move, so it is logical to lubricate them, at the hinge barrel or pivot point, and in the little area near the stem of the rollers where you can see the bearings. Adding a bit of lube to the torsion spring also cuts down on the friction between the coils and makes the spring glide easier. However, too much will make it spritz out lube as the door opens and closes, and that it less than desirable. Same thing for pulleys on an extension spring door.
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