Brian Printz showed up on time and was very polite and professional, He performed a complete door overhaul in less than an hour, during the door overhaul the rollers were replaced also, I will have to say II have never heard such a quiet door when lifting or closing. I am very happy. The price was a little more than expected but the way I look at it another spring will eventually brake and it will be covered under the lifetime warranty.
Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.
The tech that serviced your door must not understand simple mechanics. The tracks do not move, so they do not need to be lubricated. All that does is make a mess. The rollers and hinges DO move, so it is logical to lubricate them, at the hinge barrel or pivot point, and in the little area near the stem of the rollers where you can see the bearings. Adding a bit of lube to the torsion spring also cuts down on the friction between the coils and makes the spring glide easier. However, too much will make it spritz out lube as the door opens and closes, and that it less than desirable. Same thing for pulleys on an extension spring door.
If the light attached to the door opener mechanism blinks several times after the door reopens, this generally means something is blocking the sensors or that they've become misaligned. The two sensors are generally clipped onto the door track about six inches from the floor. You can move them slightly with your hands to try to get them lined up. Other possibilities include a broken cable that must be replaced, a track that is bent and needs to be replaced or a worn extension spring cable pulley that needs to be replaced.
Question- I bought a Clopoy coachmen series 8' garage door last April , over the winter the bottom panel got a dent in it [snow blower-rock?] It is about the size of an egg . Called to see if any repair can be done instead of replacing[similar to dent wizard for autos and was advised cant be done and had to replace 3 panels? not going to do that- is there any other opinions on this?
Garage door repair is a specialized job, which is typically handled by a garage door repair service. Professional garage door repair technicians can test or repair a garage door system and fix cosmetic blemishes on doors. Common requests include help with jammed or inoperable doors, slow or erratic doors, unusual sounds, dents or scrapes on the door, and general system testing. Garage door repair professionals can work on single-car, double-car and RV-size garage doors.
Chris was very professional & thorough. He arrived on time & was able to answer all questions that I had. I was extremely satisfied with the quality of the work he performed. I spoke several times on the phone with Mrs. Carol who keep me informed prior to, during, and after the installation of my garage door. She was very professional, easy to talk with and resolved any misunderstanding that I had.
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It is precisely on those coldest days of the year when you most need and appreciate the convenience of opening and closing your garage door quickly. Sadly, that's exactly the kind of day when moisture and cold can conspire to make this difficult. Garage doors can and do freeze to the garage floor. Sometimes it is just a minor icy connection between the two that can be broken when you hit the opener button. If the door refuses to budge on the first attempt, though, resist the urge to keep banging on the automatic opener button. This is likely to cause a more serious problem with the garage door opener—including, but not limited to, stripped gears, broken springs, and a burned-out motor on the opener.